Refund Policy

We want you to be satisfied with TripDrafts. This policy explains when refunds are available and how to request them.

Monthly subscriptions are non-refundable once the billing period has started.

You can cancel at any time from your account settings. Your Pro access continues until the end of the current billing period. You will not be charged again after cancellation.

After 7 days, no refund is available for the yearly plan. The refund amount is calculated as: annual fee minus the daily rate for days used.

To request a refund, email billing@tripdrafts.com with your account email and reason. Refunds are processed within 5-7 business days to your original payment method.

Pro Yearly subscribers can pause their subscription for up to 2 months per year instead of cancelling.

• Your billing date shifts forward by the paused duration.
• Your data and quotes are preserved during the pause.
• You cannot create new quotes while paused (account reverts to free plan limits).
• Contact support to pause: support@tripdrafts.com

The free plan has no charges. No refunds apply.

If a payment fails (card declined, insufficient funds, etc.):

• Your account enters a 3-day grace period.
• We will retry the payment and notify you by email.
• If payment is not resolved within 3 days, your account is downgraded to the free plan.
• No refund is issued for the grace period.
• You can re-subscribe at any time to restore Pro access.

We may issue refunds outside this policy at our discretion in cases of:

• Duplicate charges due to a billing error on our part.
• Extended service outages (more than 24 hours) that prevented you from using the platform.
• Fraudulent charges not made by you.

In all cases, contact billing@tripdrafts.com with your account details and a description of the issue.

• Refund requests: billing@tripdrafts.com
• Response time: Within 2 business days
• Refund processing: 5-7 business days to original payment method